Privacy Policy

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Privacy Policy – ISC Building Materials

Last Updated: January 1, 2026

ISC Building Materials is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, particularly in connection with SMS (text messaging) communications.

1. Information We Collect
We may collect personal information you voluntarily provide, such as:

• Your name
• Email address
• Phone number
• Address or other contact details
• Project-related information (e.g., appointment details, billing info)

This occurs when you contact us, request services, sign up for notifications, or interact with our website or staff.

2. How We Use Your Information
We use your information to:

• Provide building materials, services, and customer support
• Send appointment reminders, billing updates, project status notifications, and other transactional or service-related SMS messages
• Communicate with you about your inquiries or orders
• Comply with legal obligations

We send SMS messages only to individuals who have explicitly consented.

3. SMS/Text Messaging Communications
By providing your mobile phone number and consenting (e.g., via checkbox on our website, in-store form, or other clear opt-in method), you agree to receive SMS notifications from ISC Building Materials via our provider (RingCentral or similar). These may include:

• Appointment scheduling and reminders
• Billing and payment updates
• Project progress updates
• Other service-related messages

Message frequency varies. Message and data rates may apply. We do not send promotional/marketing SMS unless you separately opt in.

Important: We will never share, sell, or transfer your mobile phone number or other personal information to third parties or affiliates for their marketing or promotional purposes. Your contact information is used solely for the purposes described above and as required by law.

4. Opt-Out and Opt-In

• Opt-Out: Reply STOP to any SMS message to unsubscribe from future texts. You may also email us at sales@iscbuildingmaterials.com or call 720-968-6058. We will process opt-out requests promptly.
• Opt-In: Consent must be express and affirmative (e.g., checking a box). Providing your phone number alone does not constitute consent.
• Help: Reply HELP for assistance or more information.

5. Sharing and Disclosure
We do not share your mobile information with third parties for marketing purposes. We may share data:

• With service providers (e.g., SMS platforms like RingCentral) who assist us and are bound by confidentiality
• To comply with legal requirements, subpoenas, or protect our rights

6. Security
We implement reasonable measures to protect your information, though no method is 100% secure.

7. Your Rights
You have the right to access, correct, or request deletion of your personal information (subject to legal exceptions). Contact us to exercise these rights.

8. Contact Us
For questions about this Privacy Policy or our SMS practices:

ISC Building Materials
1485 Grand Ave Parkway
Pflugerville TX 78660
Phone: 720-968-6058
Email: sales@iscbuildingmaterials.com